For Property Managers & OC Managers
Your plumber shouldn't be another thing to chase.
Outright Maintenance runs plumbing like a project, not a phone call. Written scopes before work starts. Photos and timestamps before the job closes. A landlord-ready invoice you can forward without rewriting.
572
Dwellings delivered on budget
14
Years trading in Melbourne
~40
Staff across maintenance & commercial
60+
Published line items in our price list
What changes for you
Three things that are different from the plumber you're using now.
You see the price before we start.
We publish our prices. Every common job type has a fixed price or a clear "inspection required" note. No verbal guesses. No invoices that don't match the quote.
If anything changes on site, you hear about it in writing before the work continues — not on the invoice afterwards.
You don't have to chase us.
We confirm in your system — PropertyMe, Console, PropertyTree, or your FM portal. Our technician calls 30 minutes before arrival. You hear from us, not from the tenant asking where we are.
Your after-hours jobs get a defined response window. No "we'll try to get someone out."
Every job has a paper trail.
Dated photos. A plain-English note — what we found, what we did, what to watch. Compliance paperwork where required. All wrapped in a PDF you can forward to the landlord or the committee without touching it.
No extra charge for documentation. It's how we close every job.
Published Pricing
Know what it costs before you send the work order.
60+ line items
Fixed prices across 12 categories — blocked drains, tapware, toilets, hot water, backflow, camera inspections, and more.
No ranges or "from" pricing
Every common job has a single number or a clear "inspection required" note. You know what to approve before you approve it.
Updated quarterly
Material costs move. We keep the list current and flag changes. No surprise increases on the next invoice.
How we compare
Most plumbers do good work. The gap is everything around it.
There are a few common setups PMs end up with. Each has genuine strengths — but they tend to come with trade-offs that land on your desk.
Solo operator
Affordable, fast, knows the building
Hard to cover leave or volume. Documentation is usually informal — if it exists at all.
Franchise / call-centre
Always answers the phone, wide coverage
Different technician each time. Scope can change on site. Invoices don't always match what was discussed.
Mid-size local
Personable, solid trade skills
Communication depends on who you get. Rescheduling and documentation are inconsistent.
National FM sub-trade
Process-driven, SLA-compliant on paper
Layers of subcontracting. Slower response. You rarely speak to the person doing the work.
Online marketplace
Easy to find someone quickly
No continuity. Different plumber every time. No accountability once the job is closed.
Where we fit
We took the best parts and built a system around them.
Trade skill
Same hands-on experience as the best solo operators — with documentation that holds up when the landlord asks questions.
Availability
Coverage across Melbourne metro, including after-hours — without the scope changing once someone's on site.
Consistency
The tenth job runs the same way as the first — because the process doesn't depend on which tech turns up.
Accountability
You talk to the people doing the work — not a call centre, not a subcontractor's subcontractor.
Continuity
Same team, same standards, same number to call — not a marketplace where you start from scratch every time.
Straight up
Things you won't hear us say.
We'd rather just tell you what's going to happen, in what order, for what price.
- ×
"24/7 emergency plumber"
We cover after-hours, but we'd rather be reliable than dramatic.
- ×
"No call-out fee"
We publish our prices upfront. You'll know the number before you approve the work order.
- ×
"Your trusted local plumber"
Trust comes from showing up and closing out, not from a tagline.
- ×
"We'll beat any quote"
Our prices are published and fair. We'd rather be consistent than cheap.
Who this is for
We work with two types of client.
Residential property managers
REA firms running a rent roll of 300+ properties in Melbourne metro. You need a plumber your PMs can send work orders to without babysitting the job, and an invoice your landlords won't push back on.
Common work
Blocked drains, leaking taps, toilet repairs, hot water failures, pre-sale / pre-lease inspections, after-hours callouts.
Owners corporation & strata managers
OC managers across Melbourne mid-rise. You need a plumber who documents every common-property job with photos and compliance paperwork that can survive a committee AGM. If we built the building, we already hold the as-built knowledge — no other plumber can say that.
Common work
Common-area drainage, hot water plant servicing, backflow testing, TMV compliance, stack inspections, pump maintenance.
Not sure yet? Try us on one job.
Give us your next blocked toilet. If we don't close it out with a written scope, photos, and a landlord-ready invoice — don't send us a second one.
Request the price listWhat we hear from property managers
The problems they ask us to solve.
Head of PM
“I need a plumber that gives my PMs back their Monday — not another one that creates more work.”
OC Manager
“I need a plumber that can stand up in front of my committee with real paperwork — not just a verbal 'it's all good'.”
Property Manager
“I need a plumber that doesn't make me mediate between the tenant and the tradie. Just show up, fix it, and close it out.”
Reviews
What our customers say on Google.
Real reviews from homeowners, tenants, and property managers across Melbourne.
Price List
Published pricing for every common job.
We'll email you the full Outright Maintenance price list within one business day. No sales pitch. No follow-up call you didn't ask for.
What's in the price list
60+ line items across 12 categories: blocked drains, camera inspections, water leaks, tapware, toilets, hot water, shower rails, tempering valves, backflow testing, and more. Fixed prices where the scope is clear. “Inspection required” where it isn't.
Or go direct
Phone: 03 9501 3777
Email: maintenance@outrightplumbing.com.au
Request the price list
Fill in the details below and we'll send it through.